TB Support Officer x3
The Aurum Institute
Location : Durban
Job Ref #: 2024021404
Industry: NGO
Job Type: Contract
Positions Available: 3
The Aurum Institute is a proudly African organisation whose mission is to generate evidence for policy and translate policy into practice to positively impact the health of communities globally.
Job Description
The TB Support Officer is responsible for providing outreach services from the Site to the Community, to provide home visits and symptomatic screening for households and referrals to health facilities for further management, Contact Management of TB Patients and Recall of Lost patients. Capturing of data and completing weekly and monthly stats. Other responsibilities include education, information, counselling, and prevention.
Technical Work Responsibilities
Identify through screening individuals who are TB-symptomatic but are not in TB medical care by giving referrals, utilizing information about missed appointments, and conducting outreach activities at various community venues and DOH Facilities
Link patients to Treatment and Care
Trace Lost to Follow Up Patients and Client/Patient Recalls
Contact Management of Index Patients
Work to build the trust and confidence of patients.
Provide accurate information to patients about TB, preventing further transmission, the benefits and challenges of TB care and treatment, and available services and resources and how to access them.
Provide personalized assistance to patients to help them enrol or re-engage in medical care.
Together with case managers and clinical staff, support patients throughout the early part of their care so they participate fully, become educated, and can advocate for themselves.
Help patients to develop confidence in their participation in TB treatment.
Work with case managers to assist patients in identifying services to address other aspects of their life that affect their health, such as mental health and substance abuse treatment, domestic violence services, housing programmes, education and employment.
Co-facilitate support groups and create patient linkage to psychosocial support.
Comply with all programme protocols, including those regarding confidentiality of patient information.
Compiling and capturing of daily, weekly, and monthly stats
Perform other duties as assigned or requested by line manager.
Job Requirements
Education
High School diploma/Gr 12 (NQF Level 4)
Advantageous
Certification as a Community Health care worker
Requirements
Experience in health promotion and health education
Ability to operate a mobile device.
Good verbal and written communication skills
Good interpersonal skills
Good counselling skills
Valid code A Driver’s license
Valid Professional Drivers Permit (PDP)
Understanding of specimen handling and transportation
Fluency in local languages (Zulu, Setswana, English, SeSotho, Xhosa, Afrikaans)
Practical experience with Road Legislation
SA Citizen or valid work permit to work in South Africa
Willing to work overtime.
Knowledge, Skills, and Competencies
Conflict management and skills
Problem solving skills.
Able to work independently.
Able to work in a Team
These appointments are subject to the preferred candidates obtaining the necessary security clearance, reference checking and competency assessment. We embrace employment equity and are committed to achievement of fair and equal representation of our workforce. Preference will be given to internal applicants and candidates from previously disadvantaged backgrounds.
The Aurum Institute welcomes applications from all persons with disabilities.
Whilst all applications will be carefully considered, only short-listed applicants will be interviewed. If you do not hear from us within 21 days of the closing date, this will mean that your application has been unsuccessful. All interviewed applicants will receive feedback as part of our continued drive towards people development.
Closing Date: 4 March 2024