UK Claims Agent X50Company

UK Claims Agent X50Company : OutworxPosted : 2025/12/31 Closing : Not going Location : Cape Town CBDJob Ref #: OW-519Industry: TelecommunicationsJob Type: PermanentPositions Available: 50UK Claims AgentJob DescriptionOutworx is looking for a UK Claims Agent within the Insurance industry. The Claims Agent will play a crucial role in managing and resolving insurance claims within the UK property sector.Key ResponsibilitiesClaims Processing: Handle incoming claims from policyholders, ensuring all required documentation is collected and reviewed.Investigation: Assess the validity of claims by investigating circumstances, reviewing policy documents, and analysing evidence.Customer Interaction: Communicate with clients to explain coverage, claim status, and next steps. Provide guidance and support throughout the claims process.Negotiation & Settlement: Negotiate fair settlements with claimants, legal representatives, or third parties.Compliance: Ensure all claims are processed in accordance with legal and regulatory requirements.Record Keeping: Maintain accurate and detailed records of all claim activities.Fraud Detection: Identify potential fraud or misrepresentation and escalate as necessary.Skills & QualificationsStrong understanding of insurance policies and legal protection products.Excellent communication and customer service skills.Analytical thinking and attention to detail.Ability to manage sensitive information with discretion.Familiarity with claims management systems and basic office software. Outworx is an equal opportunity employer and is committed to the principles of Employment Equity. Preference will be given to candidates in line with our AA/EE plan and designated groups as defined in the Employment Equity Act. Follow job blog for more jobs Job RequirementsCompleted and Passed Matric or NQF Level 4.Valid South African IDPrior claims handling experience Call Centre/ BPO: 1 year + (Required) AdvantageousUK Claims handling: 1 year + (Preferred)UK Property Insurance experience will be advantageousFluent in English, both written and verbalExceptional phone etiquette and problem-solving skillsApply online at https://jobs.mcidirecthire.com/AvailableVacancies/Vacancy?CompanyPublishingId=77611